These organizations had very different problems. I found what was getting in the way, brought the right pieces together, and made the work easier to run.
Global enterprise
Meta
Reworking a fragmented global operating model.
Up to $44M in identified annual value
$400MPortfolio
40+Tools
411KHours identified
Up to $44MAnnual value
What was going on
Meta's global meetings and events environment involved a roughly $400M portfolio, many teams, more than 40 tools, fragmented processes, multiple handoffs, and significant administrative work.
What I did
I worked across process, technology, ownership, data, vendors, and reporting to identify where the operating model could be simplified and better connected.
What changed
The work identified 411K administrative hours with potential for recovery and up to $44M in annual value.
“She is a true catalyst for change, always challenging the status quo and bringing fresh perspectives to the table.”
Rebuilding when the old model unexpectedly disappeared.
361K attendees served
2,000Programs
361KAttendees
40-personTeam
What was going on
When the pandemic eliminated the normal in-person delivery model, a 40-person operation needed a new way to keep working and serving clients.
What I did
I helped pivot the operation into a virtual service model, giving the team a practical way to deliver new work at scale.
What changed
The team delivered 2,000 virtual programs for 361K attendees, created a new service offering, and preserved access to the continuing professional education many professionals needed to maintain their CPA licenses while in-person events were suspended.
“During the pandemic, she was able to pivot our team and create a completely new service offering, saving our roles and giving our team new purpose.”
Turning a volunteer shortage into a scalable model.
Every shift filled within one month
Every shiftFilled within one month
1 → 9Locations
$100KSecured
What was going on
ARE Animal Rescue needed a reliable way to run its catteries inside PetSmart locations. That meant filling volunteer shifts, training new volunteers, replenishing supplies, supporting adoptions, and keeping daily care sheets accurate and current.
I saw a simple match: local teens needed community service hours, and many would rather spend them helping animals.
What I did
We partnered with nearby high schools to promote the opportunity. Every volunteer shift was filled the following month.
Then we made it easier for new volunteers to get started. Training was pared down to one in-person walk-through, simple checklists, and a GroupMe where volunteers could ask questions and managers could keep an eye on what was happening.
AI was later used to streamline volunteer reporting.
What changed
The model became repeatable and helped support expansion to nine locations.
I also helped secure $100,000 in grant funding.
Menifee CERT
Building one connected system for a volunteer emergency-response team.
One system for volunteers, training, hours, and communications
Menifee CERT had manual processes, fragmented information, volunteer coordination gaps, training logistics, public communications, and administrative requirements.
What I did
I built and launched menifeecert.com and developed an Airtable system to organize registration, volunteer records, certifications, service hours, training, events, communications, and documentation.
What changed
The organization gained clearer digital systems for public information and the day-to-day work of coordinating volunteers, training, service hours, communications, and events.
I’m most useful when something needs judgment, structure, and momentum. I rarely take on long-term day-to-day implementation.
Have something in mind?
Send me the short version. I'll tell you if it looks like a fit.
